•How much does it cost
to have a camera repaired ?
•How do I ship my camera to you?
•What is your warranty?
•Do you work on Digital?
•Why is there a diagnostic fee?
•How long does it take to repair my camera?
•Will you ship my camera away to be repaired?
•How can I get my camera back faster?
•Can you give me an estimate over the phone?
How much does it cost to
have a camera repaired ?
There is a diagnostic
fee which will be applied towards
the cost of the repair.
The repair cost depends on the make & model of the camera &
what the problem is.
How do I ship my camera
to you?
Pack your equipment in a sturdy box with
at least 2-3 inches of packing around the equipment, be sure to put
enough packing in so the equipment will not shift around in the box.
If you wish to send your equipment in its original box, put it inside a
bigger box (The original box is not sturdy enough to ship equipment
in).
Send to:
United Camera Repair, Inc.
3830 14th Avenue
Rock Island, IL 61201
Our Warranty is 6 months on most
Equipment.
Our Warranty on Camcorders is 60 days
Yes, we work on Digital Cameras, Camcorders, & Projectors.
Return to TOPWhy is there a diagnostic
fee?
The diagnostic fee covers the time
needed for the technician to troubleshoot and diagnose the problem,
research the parts needed, and estimate the time needed to complete the
repair. The diagnostic fee is applied toward the completed repair.
How long does it take to
repair my camera?
Estimates are generally made within 24 hours of receipt. Sometimes parts research may add a day or two. Most repairs are completed within a week of your estimate approval. Camcorders generally take a little longer. If your repair requires parts that we do not have in our large inventory, the repair time may be increased by a week or more. We will keep you informed of any delays. If you have a special need we will do everything possible to meet it.
Return to TOPWill you ship my camera
away to be repaired?
Normally repairs are done right here
in our shop. In rare cases we may need to send your repair to the
original manufacturer to complete the repair due to the lack of parts
availability, or proprietary programing.
How can I get my camera
back faster?
•First, tell us your needs.
•Make sure your contact information is complete and accurate.
•Pre-approving the repair up to a reasonable amount can save several
days.
•We do not charge extra for rush service, but if parts have to be
ordered we have to pass along
expedited shipping charges (usually $25.00 for next day, $15.00
for 2nd day).
•Request Next Day or 2nd Day return delivery.
•Include your credit card information with the three digit security
number (on the back of the card).
Can you give me an
estimate over the phone?
The simple answer is "no". There are many variables that affect the repair cost. One outward symptom may be caused by a multitude of internal problems. Even apparently simple repairs can be misleading. The only way we can accurately determine the cause of the problem and be fair to you, is to have the item in hand.
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